Efficient fare selection enabled by Matrix system diagnostics 

Challenge 

The client faced persistent delivery failures and poor-quality outputs. Of 57 sprints, only 20 met estimation tolerance. Velocity completion was just 35%, and 200+ unresolved bugs impaired product quality. 

Solution 

Matrix delivered insights on performance gaps, focusing on estimation accuracy, backlog quality, and collaboration between product and development teams. 

Results 

· 13% increase in estimation accuracy 

· 15% improvement in velocity completion 

· 30% reduction in outstanding bugs 

· Sustained improvements in key performance indicators 

---

Interested in learning more? Contact us at nesscz@ness.com.