Challenge
A major telematics provider struggled with delivery predictability, quality issues, and overcommitment in project cycles. Frequent delays and a growing backlog of over 570 unresolved bugs hindered the team’s ability to meet delivery goals while maintaining quality.
Solution
Matrix was deployed to identify root causes through data-driven insights and to enhance agile practices. The system revealed that only 45 of 91 sprints were within the acceptable delivery tolerance, with inconsistent team velocity and significant quality concerns.
Results
· 67% increase in project completion rates
· Improved quality through bug backlog reduction
· Enhanced predictability with more stable velocity and accurate estimations
Interested in learning more? Contact us at nesscz@ness.com.